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Safety & Reliability

About  >  Safety & Reliability


When you ride with Vancouver Island Coach Lines the safety of our guests is our number one priority! We are committed to protecting your safety as well as others we share the road with.

We treat our fleet like family. We have a detailed cleaning program and each Motor Coach has regular scheduled maintenance done by our in-house skilled and certified mechanics to guarantee your safety. Our highly trained and knowledgeable drivers ensure you get to your destination safely, while providing an unforgettable experience.

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We have an in-house emergency dispatch team who are readily available should anything arise. Our trained dispatchers and sales team can assist with any questions you have before and up until your departure.


In the event of an emergency, we have a large fleet and the resources to send a replacement bus with minimal interruption time to your travel plans. Vancouver Island Coach Lines will handle all your belongings and transfer them carefully and diligently.

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Get in touch and let us know how we can meet all of your transportation needs.

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Special note: The Wilson’s Group, through Vancouver Island Coach Lines has launched a survey in order to comply with the Federal Government’s accessibility Act, Please complete the brief questionnaire which will allow us to better service our community. www.surveymonkey.com/r/NFDWCQV

We welcome responses to the survey from all members of the community. If for any reason, should you require the survey in an alternate format (hard copy, PDF version, by phone etc.), please feel free to contact us at HR@gowilsonsgroup.com or 778-405-0231 (Ext. 1030) for aid or with any questions you may have.


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